Check out 59club’s recent Press Releases



Partner Spotlight – Camiral Golf & Wellness

Camiral Golf & Wellness successfully gained a prestigious Gold Flag at our recent Service Excellence Awards, not only this but Marta Castells was crowned F&B Manager of the year. Camiral uses the in depth data provided from the Golf, Hotel & F&B journey as well as the sales enquiry calls to enhance their experiences, we asked David Ashington (Director of Golf) to share his thoughts on working with 59club Europe South.
Leading Clubs & Resorts honored at 13th Annual 59club Service Excellence Awards

Many of the UK and Europe’s leading Venues, Teams and Individuals were in attendance as 59club recognised those who delivered the very best service to their Members and Guests during 2022 at their Annual celebration of Service Excellence, which this year took place at The Hilton, St George’s Park on Thursday 2nd of May.
59club Europe South & the UK announce nominees ahead of the 13th Annual Service Excellence Awards Ceremony.

Leading Golf & Hospitality properties from across Spain, Portugal, Italy, Ireland and the UK, have been shortlisted ahead of 59club’s Annual Service Excellence Awards Ceremony, which comes to Hilton St. Georges Park on the 2nd of March 2023.
Golf’s Customer Service Management Specialists expand operations as 59club Nordic launches.

59club, the industry leading Customer Service Analysts and Training Provider has today announced its expansion into the Nordic regions of Iceland, Finland, Norway, Sweden & Denmark, bringing their wealth of Mystery Shopper Audits, Satisfaction Surveys and Employee Training Programs - created specifically for the golf & hospitality industry - to the fore.  
59club’s European Division serving Spain, Portugal, Italy & Greece comes under new leadership

59club, the industry’s leading Customer Service Management Specialist, has today announced that Lee Mathew Waggott will continue 59club’s growth across the South of Europe, supporting golf and leisure clubs, hotels, restaurants, and spa destinations to drive customer service & sales performance across their respective properties.
59club Service Spotlight on Trump International Golf Club, Dubai with Phil Waine

Trump International Golf Club, Dubai affords an exquisite championship links-style golf course, world-class golf, leisure & retail facilities, and the finest dining experience complete with the promise to exceed all members and guest expectations.
59club Spotlight on Service as told by Karl Hepple of Stoke by Nayland

Stoke by Nayland is one of the busiest 36-hole venues in the UK with a significant membership who like to play a lot of golf.
59club expands operations into Canada with perfect pairing

59club, the industry leading sales & customer service analyst, has today announced its global operations are expanding into Canada.
59club Spotlight on INFINITUM, 31 March 2022

On 31st March 2022 the CMAE published a case study on INFINITUM's experience with 59club Europe South.
Leading Clubs & Resorts honoured at 12th Annual 59club Service Excellence Awards

A welcome return to a “Live Event”, saw the very best Venues, Teams and Individuals from across the UK, Ireland and Europe South assemble at The Belfry Hotel and Resort on March 3rd 2022, ahead of 59club’s annual Service Excellence Awards.
59club releases “live feedback App” for members, boards and managers

Streamline Operations Management and Advance Employee & Member Experience using our latest myTell mobile App
59club Annual Service Excellence Awards
59club Service Excellence Awards

The Belfry - March 3rd & 4th, 2022 Golf International de Roissy - March 9th & 10th, 2022
59club Golf Flag of honour marks quality for leading customer centric properties

13 clubs received the highest accolade of all, 59club’s coveted ‘Gold Flag' designations.
59club Spotlight on: Troon Golf’s The Els Club, in Dubai and why Tom Rourke General Manager hails 59club as an essential service provider

Tom Rourke is general manager of Troon Golf’s The Els Club, in Dubai. Here he explains how working with 59club has achieved an unprecedented level of membership at the facility and why he regards 59club as an essential service provider, both now and in the future.
59club’s Spotlight on Service Featuring Philippe Pilato of Le Golf National

Philippe Pilato directeur du Golf National. Philippe Pilato has worked at Ryder Cup venue Le Golf National for more than 26 years and now holds the position of general manager. He outlines how 59club helped elevate the facility to a top service provider and explains how its processes can help French golf in general.
59club’s Spotlight on Service Featuring Kristoff Both of Club de Golf Alcanada.

Kristoff Both, the director of Club de Golf Alcanada, speaks of his time working with 59club, the success it has borne, and the many customer-service accolades celebrated during their seven-year engagement.
59club Putting the Success in Succession

59club, the leading sales & service analysts and training provider, have today announced its exciting new personal development program, ‘Succession’. www.succession.digital
James Beesley leads 59club’s European expansion serving Spain, Portugal, Italy & Greece

James Beesley, Regional Director 59club Europe South 59club, the industry’s leading Customer Service & Sales Analysts and Training Provider, has today announced additional growth across the South of Europe with the formation of a dedicated regional team supporting golf and leisure clubs, hotels, restaurants and spa destinations to drive customer service & sales performance across their respective properties.
Advance employee satisfaction & engagement with 59club’s NEW HR Survey Suite

59club, the industry leading Customer Service Analyst and Training Provider has launched three Human Resource Survey templates that address all areas of the employment roster, from measuring the New Employee Experience, general Employee Satisfaction, plus an Employee Exit Survey.
Golf Business News Interview with Paul Armitage, partner in 59club Europe West and North Africa

Paul Armitage, new COO of Open Golf Club and managing partner for 59club Western Europe & North Africa Golf Business News Interview with Paul Armitage, a partner in 59club Europe West and North Africa, covering France, Belgium, Holland, Switzerland, Germany, Austria, Morocco and Tunisia and recently appointed COO of Open Golf Club
59CLUB LAUNCHES NEW VIRTUAL MENTOR EXPERIENCE

59club the leading sales & service analysts and training provider, have today released my59 Mentor, their intelligent virtual learning experience, safeguarding clients triumphant return to golf.
LEADING SERVICE PROVIDERS HONOURED AT 59CLUB’S 10TH ANNUAL INDUSTRY OSCARS

High-profile venues across the UK and Europe recognised for service excellencein glitzy ceremony at the Forest of Arden Marriott Hotel & Country Club
Paul Armitage to drive 59club’s expansion of customer satisfaction services across West Europe, Morocco & Tunisia.

59club continues growth with formation of West Europe & North Africa division to improve sales and service etiquette, increasing customer satisfaction, revenue and profits
59club Venue Spotlight on Monte Rei Golf Resort

"We have seen an increase of 50% in visitor numbers over the last four years"
Venue Spotlight: The Scandinavian Golf Club 

- After almost three years of unprecedented growth, David Shepherd, Chief Executive – The Scandinavian, reflects upon the power of 59club survey data and handing decision-making power back to his members.  
59club Spotlight on Langland Bay Golf Club

Do you want to be a better GM? 59club holds the key to your future success...
Golf club success stories – Dalmahoy Hotel & Country Club

Membership growth through service excellence...