Author: Lee Mathew Waggott

In this edition of our Partner Spotlight, we highlight Finca Cortesin, the host venue of the 2023 Solheim Cup.

Finca Cortesin led the way at our recent Service Excellence Awards claiming: Golf Operations Team of the Year & Golf Manager of the Year, which was won by Rocío Sánchez Clavijo. In addition to this, the team also secure our prestigious Gold Flag Award.

We asked, Francisco de Lancastre David, CCM, General Manager of Golf and Leisure Operations at Finca Cortesin, what these awards meant to the club.

“Finca Cortesin is proud and humbled to have received two prestigious accolades at the 59club Awards. It is great to see our golf operations team rewarded for their dedication to creating a culture of high-quality service, and providing a unique experience that is unlike any other resort in Europe.

The resort also has a long-standing history and commitment of supporting women in the golf industry, both on and off the course, which makes it even more special to see our very own Rocio Sanchez collect the ‘Golf Manager of the Year’ award. Rocio is an integral part of our operations team and continues to excel in her day-to-day role that allows Finca Cortesin to be renowned as one of golf’s best experiences.”

All of us at 59club wish the team the very best with hosting the Solheim Cup and are excited to see how the week unfolds.

59club Europe South are delighted to welcome GOLF DE ANDRATX as it’s newest partner venue.

59club Europe South will help Golf de Andratx with their long-term vision of providing service excellence by delivering industry leading data across the customer journey. Golf de Andratx joins several other facilities in Mallorca who currently work with us and with this data, the team across the property can analyze focus areas and continue to grow the overall golf experience.

Located less than 30 km from the island´s capital Palma de Mallorca, Golf de Andratx is nestled in the beautiful coastal town of Camp de Mar. The spectacular surroundings, picturesque views and some of the most stimulating hole designs provide an unforgettable experience for golfers.

We are thrilled to welcome another great facility in Mallorca onboard & look forward to working with the team throughout the year.

In this edition of our Partner Spotlight, we highlight Pula Golf Resort who recently secured a Bronze flag at our recent Service Excellence Awards within their first year of partnering with us.

Pula Golf has utilized 59club in-depth analysis to review the entire customer journey to strive to provide the best experience possible from start to finish. We asked, Arnau Sala (CEO), his thoughts from his first year of working with 59club Europe South:

“I am really happy about our collaboration together with 59club. After one year working together, we have been upgrading our services standards which is great to see in the data delivered.

As we all know, the service we deliver to our clients is one of the most important things of tourism and ensuring we gain them back at our properties. I am also very proud of how my team is delivering our service and how they can improve every time with working with 59club”

Situated in one of the most beautiful and peaceful spots in Mallorca, the old manor house dates back to 1581 houses today’s hotel and country club facilities, which welcomes guests with the warm and friendly hospitality typical of the Mallorcan people.

The course was founded in 1995 and completely redesigned by José María Olazábal between 2004 and 2006 in order to satisfy the demands of international and professional golf. In addition, Pula Golf Resort has a magnificent outdoor swimming pool and sauna, as well as a massage service to relax after a day of golf.

59club Europe South are delighted to announce La Cala Resort as their newest partner venue.

La Cala have taken their commitment in endeavouring to deliver service excellence by partnering with 59club Europe South who will deliver industry leading experience data across Golf, Hotel & Food & Beverage.

Situated in the foothills of the Sierra de Mijas with breath-taking views of the Andalusian countryside and distant Mediterranean, La Cala Resort is a golfing mecca with three championship courses, designed by world-renowned architect Cabell B. Robinson, providing an exhilarating challenge while their four-star 107-room hotel is the perfect place to stay between rounds

We are delighted to welcome another fantastic facility in the Costa del Sol onboard & look forward to working with the team throughout the year.

#Measure#Train#Support#59clubEuropeSouth

In this edition of our Partner Spotlight, we highlight Royal Park I Roveri who recently secured a Silver flag at our recent Service Excellence Awards which demonstrates fantastic growth developing from a bronze flag gained the previous year. Not only this but Fabio Vido was successfully crowned Retail Manager of the Year.

Royal Park I Roveri have skilfully made 59club part of their clubs DNA which allows the entire team across the venue to work towards common goals. We asked Marco Aquilino (CMDip) his thoughts on working with 59club Europe South.

“Joining 59club was an important and strategic choice to improve our standards of hospitality and have concrete goals to improve our services. For the Royal Park I Roveri, it is a tool that can give us an international vision on hospitality methods and help on the road to continuous improvement. We are looking forward to continuing on this path on constantly raise the bar we started a few years ago”.

Located in the stunning setting of the La Mandria Natural Park, at the foot of the Alps, Royal Park I Roveri is one of the most prestigious clubs in Italy, scene of several international events including the Italian Open and the European Amateur Championship.