59club Europe South is delighted to announce the beginning of its partnership with Real Club de Golf Las Brisas, one of the most prestigious private members clubs on Spain’s Costa del Sol. The collaboration aims to support the club in further enhancing member experience, service standards and operational performance through objective measurement tools, customer journey analysis and continuous improvement programmes aligned with international industry benchmarks.
Located in the heart of Marbella’s renowned Golf Valley, Real Club de Golf Las Brisas is recognised as one of Europe’s leading private golf clubs. With a long-standing reputation for excellence, the club combines world-class golf facilities with an exclusive and highly personalised member experience, making it one of the most respected golfing destinations in southern Europe.
“Real Club de Golf Las Brisas has always been committed to offering a world-class golfing experience. By partnering with 59club, we aim to benchmark and enhance the quality of our service and member experience. This partnership will help us implement objective measurements, improve performance, and ultimately strengthen member satisfaction across all touchpoints,” said Paul Muñoz Langley, General Manager of Real Club de Golf Las Brisas.
The partnership will see 59club Europe South work closely with the club across several strategic areas including customer journey mapping, member experience evaluation, team engagement, staff motivation and operational performance improvement. Through a combination of mystery shopping audits, data analysis and training support, the collaboration will help further strengthen the club’s commitment to delivering exceptional standards throughout the member and guest experience.
“We are absolutely delighted to begin working with such an iconic private members club as Real Club de Golf Las Brisas. This partnership demonstrates how 59club Europe South can support all types of venues across the golf and hospitality industry, from resorts and hotels to exclusive private clubs. Through our expertise in customer journey mapping, experience analysis, team engagement and performance improvement, we look forward to supporting the club as it continues to evolve and deliver exceptional experiences for its members,” said Lee Mathew Waggott, General Manager of 59club Europe South.
As the club continues to invest in its facilities, services and member offering, the partnership with 59club Europe South reinforces its commitment to innovation, excellence and the continuous pursuit of delivering one of the finest private club experiences in European golf.
